Frequently asked questions
We follow a strong workflow process in which after successful payment you get images of sealed pack components and GST Invoice within 48 Hours. After this your machine is assembled & stress tested for 8 Hours straight. After monitoring temps & performance we get a green chit from our system integrator to pack the product by following complete safety standards. Your Rig is then dispatched. This entire process from payment confirmation to delivery takes 7-10 Days.
Yes, We install 90 days Windows 10 Trial available on Microsoft’s official website along with required vendor specific drivers System’s are tested for 8 hours straight which includes AIDA 64 Extreme Stress Test & Furmark GPU Test.
We know very well that We Indians love Cash On Delivery but as of now our Shipping Partners (Delhivery & Bluedart) are not helping us out with COD due to COVID 19 Pandemic. Only available options as of now are Card payments using our Gateway, IMPS, NEFT or RTGS to Company’s Current Account.
Well, Those are Transaction or Gateway Charges which go to our Gateway Provider i.e. PayU for their services on every card transaction.
Be Assured, your money is in safe hands & you’re dealing with a brand. We take complete responsibility of any in-transit damage to your product until it reaches you. Just make sure to record a small unboxing clip once the product reaches you as a valid proof of in-transit damage.